(USA) Stocking 2 Coach, Non-Complex, Management

Walmart • Allentown, PA

7d • $65,000 - $100,000 • Onsite

About The Position

The Stocking 2 Coach leads and develops associates and oversees operations in a designated store area. The role drives customer service, sales, and financial performance; manages merchandise presentation, seasonal transitions, inventory flow, operational processes, and shrink; and develops action plans to achieve business goals. The Coach provides supervision and development for associates, supports staffing and hiring, and ensures teams understand expectations and company direction.

The position coordinates work with stakeholders, monitors progress toward objectives, identifies improvement opportunities, and supports compliance with company policies and procedures. It models Walmart’s values and service standards, promotes a culture of belonging, and supports continuous learning and change. The role is based at the Walmart location at 1091 Millcreek Road, Allentown, Pennsylvania.

Walmart offers competitive pay, performance-based bonus awards, and a range of health, financial, leave, disability, and education benefits. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location- or role-based compensation differentials.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop associates; listen to associates, tour the store, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, provide clear expectations and guidance, and communicate business objectives effectively.
• Model customer service standards and the One Best Way service model; manage and support customer service initiatives and resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies and improve the customer experience.
• Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs.
• Build accountability, set objectives, measure progress, and identify and address opportunities for improvement.
• Maintain relationships with key stakeholders and coordinate activities and initiatives to meet customer and business needs.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and Open Door Policy.
• Promote belonging, collaboration, integrity, customer-first decisions, continuous improvement, and learning through change.
• Attend and successfully complete required training and assessments.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed