(USA) Stocking 2 Coach, Non-Complex, Management
About The Position
The Stocking 2 Coach leads and develops teams while managing the operational, customer-service, and financial performance of a designated store area. The role teaches and trains associates, communicates business objectives and company direction, supports change efforts, and sets clear expectations. It models customer-service standards, resolves customer issues, and leads process improvements to support a high-quality customer experience. The coach reviews profit-and-loss performance, supports budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops action plans to reduce shrink and achieve sales and profit goals. It also hires, trains, mentors, recognizes, and develops associates; assigns duties; and supports staffing and team growth. The position coordinates work with key stakeholders, tracks progress toward business objectives, identifies improvement opportunities, and ensures compliance with company policies and procedures. It is expected to model Walmart’s values, build an inclusive workplace, act with integrity, serve customers and members, and support continuous improvement and learning.
Requirements
- Meet one of the following education and experience combinations: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate business objectives and company direction.
- Model customer-service standards, support customer-service initiatives, resolve customer complaints and issues, and lead process improvements.
- Review profit-and-loss statements; assist with budgeting and forecasting; control expenses; and oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals for the designated business area.
- Hire, train, mentor, recognize, and develop associates; assign duties; set clear expectations; and support staffing needs and company growth.
- Coordinate job-related activities and assignments, maintain relationships with key stakeholders, communicate goals, measure progress, and address improvement opportunities.
- Ensure compliance with company policies and procedures and support the company mission, values, standards of ethics, and integrity.
- Promote belonging, collaboration, accountability, customer focus, continuous improvement, and learning.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
