(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Hartford, WI
•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives customer service, sales, and financial performance in the designated store area. The role teaches and trains associates, communicates company direction and business objectives, leads change efforts, and provides clear expectations and feedback. It models Walmart's One Best Way service standards and supports customer service initiatives, issue resolution, and process improvements. The position reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, and monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes. It develops action plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, supervises, and recognizes associates, assigns duties, establishes expectations, and helps recruit and develop talent. The role also coordinates assignments and stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, ensures compliance with company policies, and models Walmart's values, ethics, and standards.

Requirements

  • Meet one of the following education and experience combinations: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, hold a current state-issued Certificate of Eligibility if required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, mentor, and develop associates and teams; provide feedback and communicate expectations and company direction.
  • Model exceptional customer service and Walmart's One Best Way service standards, resolve customer issues, and support customer service initiatives.
  • Drive the financial performance and sales of the designated store area by reviewing profit and loss statements, assisting with budgets and forecasts, and controlling expenses.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to reduce shrink and meet sales and profit goals.
  • Hire, train, supervise, recognize, and develop associates; assign duties, set expectations, promote belonging, and help meet staffing needs.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and standards.
  • Promote a respectful, inclusive workplace, act with integrity, serve customers and members, and encourage continuous learning and improvement.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
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