(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Richland Center, WI

1d•Onsite

About The Position

The Stocking 2 Coach leads and develops associates while overseeing store operations and business performance in the designated area. The role provides direction, training, feedback, and recognition; communicates company initiatives and expectations; and supports a workplace where associates feel included and can succeed. The coach models Walmart’s customer-service standards, resolves customer issues, and leads improvements to the customer experience. The position is responsible for reviewing financial performance, managing budgets and expenses, overseeing merchandise presentation and inventory flow, and implementing plans to meet sales and profit goals while mitigating shrink. It also coordinates work with stakeholders, tracks progress toward objectives, identifies improvements, supports company policies and values, and promotes continuous learning and change. The role requires the applicable minimum qualifications and successful completion of required job trainings and assessments. For facilities selling firearms, successful completion of a firearms-specific criminal background check and authorized training is required; facilities selling only ammunition may require a current state-issued Certificate of Eligibility where state requirements apply.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition, a current state-issued Certificate of Eligibility may be required where state-specific requirements apply.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, coach, and develop associates; provide feedback, mentorship, recognition, clear expectations, and guidance.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Model customer-service standards and support customer-service initiatives, resolve customer needs and complaints, and implement plans to improve the customer experience.
Review profit-and-loss performance; assist with budgeting, forecasting, and expense control in the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire and develop associates, assign duties, support staffing needs, and promote a sense of belonging in the workplace.
Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and Open Door Policy.
Promote continuous improvement, learning, adaptability, and the use of new technologies and skills.