(USA) Stocking 2 Coach, Non-Complex
About The Position
The Stocking 2 Coach leads and develops teams while supporting store operations, customer service, and the financial performance of the designated store area. The role teaches and trains associates, tours the store to provide feedback, communicates business initiatives and objectives, and leads company change efforts. It models Walmart’s customer service standards and supports customer service initiatives, issue resolution, and process improvements. The Coach reviews profit and loss statements and supports budgeting, forecasting, and expense control. The role monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to reduce shrink and achieve sales and profit goals. It also hires, trains, mentors, assigns duties to, recognizes, and develops associates while supporting staffing needs and a workplace culture of belonging. The role coordinates work with stakeholders, sets objectives, builds accountability, measures progress, identifies improvement opportunities, and promotes continuous learning. It ensures compliance with company policies and procedures, supports Walmart’s mission and values, and applies the Open Door Policy. The position is expected to model respect for individuals, integrity, customer-first service, and continuous improvement.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Complete all required job trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, train, mentor, and develop associates; provide feedback through store tours and teaching.
- Communicate store operations, business initiatives, merchandising, company direction, and expectations to associates at all levels.
- Lead company change efforts and guide associates in implementing business solutions.
- Model customer service standards and support customer service initiatives, complaint resolution, and process improvements.
- Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
- Hire associates, assign duties, set expectations, recognize contributions, and support staffing needs and company growth.
- Build relationships with stakeholders and coordinate activities and initiatives to meet customer and business needs.
- Set goals, establish accountability, measure progress, address improvement opportunities, and encourage continuous learning.
- Ensure compliance with company policies and procedures and support the Open Door Policy.
- Promote a culture of belonging, integrity, customer-first service, and continuous improvement.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
