(USA) Stocking 2 Coach, Non-Complex
About The Position
The Stocking 2 Coach leads and develops associates while overseeing operations in a designated store area. The role supports customer service, merchandising, inventory flow, operational processes, and financial performance, while ensuring company policies and standards are followed. The coach hires, trains, mentors, assigns duties, sets expectations, recognizes associates, and develops staffing to support business needs and company growth. The position promotes a culture of belonging, integrity, accountability, continuous learning, and customer-first service. It collaborates with stakeholders, communicates business objectives, leads change, uses data and technology to make decisions, and identifies opportunities to improve processes and results. Walmart describes the role as eligible for competitive pay, performance-based bonuses, and a range of benefits. The annual salary range is $65,000 to $100,000, with additional compensation potentially including performance bonuses and location- or position-based differentials.
Requirements
- Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- At facilities that sell firearms, successfully complete the firearms-specific Criminal Background Check and Firearms Authorized Training.
- At facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates; listen to associates, tour stores, and provide feedback.
- Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
- Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
- Model and promote exceptional customer service by following the One Best Way service model and supporting customer service initiatives.
- Resolve customer needs, complaints, and issues; develop action plans to correct service deficiencies and improve the customer experience.
- Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement plans to mitigate shrink and achieve sales and profit goals.
- Hire, train, mentor, and supervise associates; assign duties, set expectations, provide recognition, and develop qualified associates to meet staffing needs.
- Coordinate and oversee job-related activities and assignments, build stakeholder relationships, communicate goals, measure progress, address improvement opportunities, and promote continuous learning.
- Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity.
- Promote belonging, respect for individual differences, strong relationships, accountability, and associate development.
- Support Walmart's goal of becoming a regenerative company through positive impact, reducing waste, and participating in local giving.
- Use customer-focused, data-informed decisions and drive continuous improvement while supporting others through change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U education benefit, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
