(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Atwater, CA
•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives financial performance and sales for the designated store area. The role teaches and trains associates, listens to and coaches them during store tours, communicates company direction and business initiatives, and leads change by setting clear expectations and guiding teams in implementing solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolving customer needs, complaints, and issues while developing action plans to address deficiencies and improve the customer experience. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes to achieve sales and profit goals and mitigate shrink. The position hires, trains, mentors, assigns duties to, recognizes, and develops associates; builds accountability and tracks progress toward goals; collaborates with stakeholders; and identifies improvement opportunities. It also ensures compliance with company policies and procedures, supports Walmart's mission and values, and fosters a workplace where associates feel included, supported, and able to succeed. The role is expected to uphold integrity, serve customers and members, pursue continuous improvement, and support Walmart's goal of becoming a regenerative company.

Requirements

  • Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; actively listen to associates and provide feedback during store tours.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts by setting clear expectations and guiding teams in implementing business solutions.
  • Model and demonstrate customer-service standards and support customer-service initiatives; resolve customer needs, complaints, and issues and develop action plans to address deficiencies.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs.
  • Build accountability, measure progress toward goals, maintain stakeholder relationships, and identify and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
  • Promote belonging, collaboration, continuous learning, and development among associates.
  • Support Walmart's goal of becoming a regenerative company through positive impact, waste elimination, and local giving.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Live Better U: Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for qualifying programs.
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