The Stocking 2 Coach leads and develops teams, supports store operations, and drives financial performance and sales for the designated store area. The role teaches and trains associates, listens to and coaches them during store tours, communicates company direction and business initiatives, and leads change by setting clear expectations and guiding teams in implementing solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolving customer needs, complaints, and issues while developing action plans to address deficiencies and improve the customer experience. The role reviews profit and loss statements, assists with budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes to achieve sales and profit goals and mitigate shrink. The position hires, trains, mentors, assigns duties to, recognizes, and develops associates; builds accountability and tracks progress toward goals; collaborates with stakeholders; and identifies improvement opportunities. It also ensures compliance with company policies and procedures, supports Walmart's mission and values, and fosters a workplace where associates feel included, supported, and able to succeed. The role is expected to uphold integrity, serve customers and members, pursue continuous improvement, and support Walmart's goal of becoming a regenerative company.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed