(USA) Stocking 2 Coach, Non-Complex

Walmart • Commerce, MI

19h • $65,000 - $100,000 • Onsite

About The Position

The Stocking 2 Coach leads and develops teams and oversees operations for a designated store area. The role teaches and trains associates, tours the store to provide feedback, communicates company direction and business initiatives, and leads change by setting clear expectations and guidance. It models exceptional customer service, resolves customer issues, supports community outreach, and implements action plans and process improvements to maintain a high-quality customer experience.

The Coach drives sales and financial performance by reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, and overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops action plans to mitigate shrink and meet sales and profit goals. It also hires, trains, mentors, assigns duties to, recognizes, and develops associates; builds accountability; and helps meet staffing needs.

The position coordinates work with key stakeholders, supports plans and initiatives, tracks progress toward goals, identifies improvement opportunities, and promotes continuous learning. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. The role is expected to demonstrate Walmart’s values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

The position is based at the listed Walmart location in Commerce, Michigan. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply where required.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, develop, and provide feedback to associates through store tours, active listening, and communication about operations, technology, merchandising, business initiatives, and company direction.
• Set clear expectations and guide associates in implementing business solutions and company change efforts.
• Model customer-service standards and support customer-service initiatives, resolve customer needs and complaints, and implement action plans and process improvements.
• Drive sales and financial performance for the designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, and controlling expenses.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; communicate expectations and support staffing needs and company growth.
• Build relationships with stakeholders, support business plans and initiatives, establish goals, measure progress, identify improvement opportunities, and promote continuous learning.
• Ensure compliance with company policies, procedures, ethics, and standards; support the Open Door Policy and provide guidance on business processes.
• Promote a culture of belonging, collaboration, integrity, customer focus, accountability, and continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates.
• Performance-based bonus awards, including annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree