The Stocking 2 Coach leads and develops teams and oversees operations in a designated store area. The role teaches and trains associates, listens to them, tours stores and provides feedback, and communicates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The coach leads change efforts and sets clear expectations to implement business solutions and achieve business objectives. The position models exceptional customer service by following the One Best Way service model, supporting customer service initiatives, resolving customer needs and complaints, and implementing action plans and process improvements. It drives financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and addressing shrink to meet sales and profit goals. The coach hires, trains, mentors, recognizes, and develops associates; assigns duties; sets expectations; and supports staffing needs and company growth. The role coordinates and oversees work assignments, maintains stakeholder relationships, supports plans and initiatives, sets and communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is guided by Walmart’s values: respecting the individual, acting with integrity, serving customers and members, and striving for excellence. This includes fostering belonging, building trusting relationships, developing talent, making data-informed decisions, supporting responsible business practices, and encouraging continuous improvement and learning. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses. Certain positions may also include regional pay-zone or complex-structure additional compensation, and a state pay differential where applicable. Walmart offers benefits including medical, vision, and dental coverage; 401(k); stock purchase; company-paid life insurance; paid time off; parental and family care leave; disability coverage; discounts; adoption and surrogacy expense reimbursement; and the Live Better U education benefit, subject to eligibility and plan terms.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree