(USA) Stocking 2 Coach, Non-Complex

Walmart•Morrilton, AR
•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams and oversees operations in a designated store area. The role teaches and trains associates, listens to them, tours stores and provides feedback, and communicates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. The coach leads change efforts and sets clear expectations to implement business solutions and achieve business objectives. The position models exceptional customer service by following the One Best Way service model, supporting customer service initiatives, resolving customer needs and complaints, and implementing action plans and process improvements. It drives financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and addressing shrink to meet sales and profit goals. The coach hires, trains, mentors, recognizes, and develops associates; assigns duties; sets expectations; and supports staffing needs and company growth. The role coordinates and oversees work assignments, maintains stakeholder relationships, supports plans and initiatives, sets and communicates goals, measures progress, addresses improvement opportunities, and promotes continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is guided by Walmart’s values: respecting the individual, acting with integrity, serving customers and members, and striving for excellence. This includes fostering belonging, building trusting relationships, developing talent, making data-informed decisions, supporting responsible business practices, and encouraging continuous improvement and learning. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses. Certain positions may also include regional pay-zone or complex-structure additional compensation, and a state pay differential where applicable. Walmart offers benefits including medical, vision, and dental coverage; 401(k); stock purchase; company-paid life insurance; paid time off; parental and family care leave; disability coverage; discounts; adoption and surrogacy expense reimbursement; and the Live Better U education benefit, subject to eligibility and plan terms.

Requirements

  • At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to associates; communicate store operations, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide clear expectations and guidance to implement business solutions.
  • Model and support customer service standards and initiatives, resolve customer needs and complaints, and implement action plans and process improvements.
  • Drive financial performance and sales by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and work toward sales and profit goals.
  • Hire, train, mentor, recognize, and develop associates; assign duties, set expectations, and support staffing needs.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans and initiatives.
  • Set and communicate goals and objectives, build accountability, measure progress, and address opportunities for improvement.
  • Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
  • Foster belonging, build trusting relationships, develop talent, serve customers and members, and encourage learning and continuous improvement.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including sick leave
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs
  • Performance-based bonus awards, including annual or quarterly performance bonuses
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