(USA) Stocking 2 Coach, Non-Complex

Walmart•Commerce, MI

19h•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives customer service and financial performance in the designated store area. The role includes teaching, training, listening to associates, touring the store and providing feedback, communicating company direction and business objectives, and leading change efforts. The Coach models Walmart’s One Best Way service model and helps resolve customer needs, complaints, and issues while implementing plans to address deficiencies and improve customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes; reviews profit-and-loss statements; assists with budgeting, forecasting, and expense control; and implements plans to reduce shrink and achieve sales and profit goals. It also involves hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, and developing qualified talent. The Coach coordinates work with key stakeholders, measures progress toward goals, identifies improvements, adapts to change, promotes continuous learning, and supports compliance with company policies, values, ethics, and standards. The role is expected to demonstrate Walmart’s values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. The listed annual salary range is $65,000–$100,000, with possible performance-based bonuses and other location- or position-based compensation. The position is based at the Walmart store at 3301 N Pontiac Trail, Commerce, Michigan.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all required job trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; listen to associates, tour the store, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model and demonstrate Walmart’s One Best Way customer service standards and support customer service initiatives.
Ensure customer needs, complaints, and issues are resolved; develop action plans to correct service deficiencies and improve customer experience.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop talent to meet staffing needs.
Coordinate job-related activities and assignments, maintain relationships with key stakeholders, and support plans that meet customer and business needs.
Set and communicate goals and objectives, build accountability, measure progress, and identify and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote a workplace where associates feel seen, supported, connected, and able to thrive; build collaborative and trusting relationships.
Make decisions using data, insights, and analysis while balancing short- and long-term priorities.
Drive continuous improvement, encourage learning from mistakes, adopt new technologies and skills, and support associates through change.
Support Walmart’s goal of becoming a regenerative company, including making a positive impact, creating belonging, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, including tuition, books, and fees for covered programs.
Performance-based bonus awards.