(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Shreveport, LA
•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops store associates, supports customer service, and drives financial and operational performance in the designated store area. The role teaches, trains, and mentors associates; sets expectations and assigns duties; communicates company direction and operational guidance; and helps teams adapt to change and meet business objectives. The Coach reviews profit and loss performance, assists with budgeting and forecasting, controls expenses, and monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops and implements plans to reduce shrink, address deficiencies, improve processes, and achieve sales and profit goals. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. The position is based at the Walmart location at 6235 W Port Ave, Shreveport, Louisiana. Walmart states that the annual salary range is $65,000 to $100,000, with possible performance bonuses and other additional compensation. The position may require a firearms-specific criminal background check and authorized training at facilities that sell firearms, or a current state-issued Certificate of Eligibility at certain facilities that sell only ammunition. Associates must complete required trainings and assessments.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete and successfully pass all job-required trainings and assessments.
  • At facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
  • At facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, mentor, and develop associates, providing feedback, recognition, clear expectations, and guidance.
  • Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
  • Model and support customer service standards, resolve customer needs and complaints, and lead initiatives to improve customer experience.
  • Review profit and loss statements; assist with budgeting and forecasting; and control expenses in the designated business area.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement action plans to address deficiencies, mitigate shrink, and achieve sales and profit goals.
  • Hire associates, assign duties, support staffing needs, and promote an inclusive workplace and a sense of belonging.
  • Build relationships with key stakeholders, support business plans and initiatives, set and communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.
  • Support continuous learning, adaptability, responsible use of technology, and Walmart’s stated values and business objectives.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
  • Short-term and long-term disability.
  • Company discounts and Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
  • Performance-based bonus awards and possible annual or quarterly performance bonuses.
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