(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Galax, VA

7d•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives customer service and financial performance within the designated store area. The role includes coaching associates, communicating company initiatives and direction, leading change, and providing clear expectations and guidance to implement business solutions. The Coach models exceptional customer service and supports customer-service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements. The role reviews profit and loss statements, supports budgeting and forecasting, controls expenses, monitors merchandise presentation and inventory flow, oversees operational processes, and develops plans to reduce shrink and achieve sales and profit goals. The position hires, trains, mentors, recognizes, and develops associates; assigns duties and sets expectations; supports staffing needs; and promotes a workplace where associates feel included and supported. It also coordinates job-related activities, builds stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, procedures, values, and standards of ethics and integrity. Walmart describes its culture through the principles Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The role is expected to foster belonging, build trusting relationships, act ethically, put customers first, use data to make decisions, and encourage continuous improvement and learning. The annual salary range is $65,000–$100,000, with annual or quarterly performance bonuses. Some positions may also include regional pay-zone or complex-structure compensation, and a state pay differential where applicable. Benefits include health coverage, financial benefits, paid time off, leave programs, disability coverage, discounts, education benefits, and other offerings subject to eligibility and plan terms. The primary location listed is 1140 E Stuart Dr, Galax, Virginia 24333-2630.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model customer-service standards and support customer-service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Drive financial performance and sales for the designated store area by reviewing profit and loss statements and supporting budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and develop associates; assign duties, communicate expectations, and help meet staffing needs.
Promote a belonging mindset, build high-performing teams, and attract and retain talent.
Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures, and support the company mission, values, Open Door Policy, ethics, and integrity standards.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards.