(USA) Stocking 2 Coach, Non-Complex, Management - 447/Del Rio

Walmart • Del Rio, TX

3d • Onsite

About The Position

The Stocking 2 Coach leads and develops teams while overseeing store operations and the designated business area. The role teaches, trains, and actively listens to associates; tours stores and provides feedback; communicates and collaborates with associates at all levels; and leads company change efforts by setting clear expectations and guiding teams in implementing business solutions. The Coach models exceptional customer service, supports customer service initiatives, resolves customer concerns, and drives process improvements to deliver a high-quality customer experience.

The position is responsible for the financial performance and sales of the assigned store area. This includes reviewing profit and loss statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates, assigns duties, promotes belonging, and develops qualified associates to meet staffing needs and support company growth.

The Coach coordinates and oversees job-related activities, maintains stakeholder relationships, supports business and customer initiatives, sets objectives, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. The role ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. Walmart also expects the Coach to respect individuals, act with integrity, serve customers and members, and strive for excellence.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition in states with specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, develop, train, and coach teams; listen to associates, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and support customer service and community outreach initiatives.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, and support staffing and associate development.
• Promote a sense of belonging and help build high-performing teams.
• Coordinate and oversee job-related activities and assignments, maintain relationships with key stakeholders, and support plans and initiatives that meet customer and business needs.
• Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support Walmart's mission, values, ethics, and integrity standards.
• Model integrity and accountability, make data-informed decisions, serve customers and members, and encourage continuous improvement and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, with tuition, books, and fees covered for eligible programs
• Performance-based bonus awards and annual or quarterly performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed