(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Lima, OH

1d•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, teaches and trains associates, tours stores, and provides feedback. The role communicates and collaborates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction, and leads change efforts by setting clear expectations and guiding teams in implementing business solutions. The Coach models exceptional customer service and supports customer service initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. The role drives financial performance and sales in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a sense of belonging. It coordinates job-related activities and initiatives, maintains stakeholder relationships, communicates goals, measures progress, identifies improvement opportunities, and promotes continuous learning. The Coach ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is expected to demonstrate Walmart’s leadership behaviors: respect the individual, act with integrity, serve customers and members, and strive for excellence. This includes building trusting relationships, developing talent, acting accountably, making data-informed decisions, adapting to customer needs, and driving continuous improvement and learning.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; provide feedback and communicate store operations, business initiatives, merchandising, technology, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues.
Develop and implement action plans to correct deficiencies and improve the customer experience.
Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, provide recognition, and promote belonging.
Coordinate job-related activities and assignments, maintain relationships with key stakeholders, communicate goals, measure results, and address improvement opportunities.
Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity standards.
Build high-performing teams, develop and retain talent, and encourage collaboration, learning, adaptability, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.