(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Santee, CA
•$71,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams to support store operations, merchandising, customer service, and company initiatives. The role provides associates with training, feedback, clear expectations, and guidance, while communicating and collaborating across all levels of the organization. It models exceptional customer service, resolves customer issues, and leads process improvements to deliver a high-quality customer experience. The Coach drives financial performance and sales for the designated store area by reviewing profit and loss statements, managing budgets and expenses, monitoring merchandise presentation and inventory flow, and implementing plans to reduce shrink and achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, and recognizes associates; builds an inclusive and accountable workplace; and develops talent to meet staffing needs. The position coordinates work and initiatives with key stakeholders, tracks progress toward goals, addresses improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies, procedures, values, and standards of ethics and integrity. The role is expected to uphold Walmart’s principles of respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The position is based at the Santee, California location. The annual salary range is $71,000–$100,000, with additional performance-based bonus compensation and possible location- or complex-related pay differentials.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, train, develop, and provide feedback to teams and associates; communicate operational expectations and company initiatives.
  • Model customer service standards, support customer service and community outreach initiatives, resolve customer concerns, and lead improvements to the customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements, managing budgets and expenses, monitoring merchandising and inventory processes, and implementing plans to reduce shrink and meet goals.
  • Hire, train, mentor, assign duties to, recognize, and develop associates; support staffing needs and promote a workplace where associates feel they belong.
  • Coordinate job-related activities and assignments with key stakeholders, communicate goals, measure progress, address opportunities for improvement, and promote continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity standards.
  • Promote a culture of respect, belonging, accountability, customer focus, integrity, learning, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase plan, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
  • Performance-based bonus awards.
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