(USA) Stocking 2 Coach, Non-Complex, Management

Walmart•Wetumpka, AL
•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives customer service and financial performance in the designated store area. The role teaches, trains, listens to associates, tours stores, provides feedback, communicates company direction and business initiatives, and leads change efforts. It models exceptional customer service, resolves customer concerns, implements action plans to address deficiencies, and improves the customer experience. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and works to mitigate shrink and achieve sales and profit goals. The role hires, trains, mentors, recognizes, and supervises associates; sets expectations and assigns duties; supports staffing and development; and fosters a workplace where associates feel they belong. The position coordinates job-related activities and initiatives, builds stakeholder relationships and accountability, identifies improvement opportunities, and ensures compliance with company policies, procedures, values, and standards of ethics and integrity. It promotes Walmart’s principles of respecting the individual, acting with integrity, serving customers and members, and striving for excellence, including continuous improvement and support for Walmart’s goal of becoming a regenerative company. The position is based at 4538 US Highway 231, Wetumpka, Alabama. The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and a state pay differential may apply. Walmart describes benefits including health coverage, financial benefits, paid time off, education assistance, and other programs; eligibility and terms may depend on job classification and length of employment.

Requirements

  • Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate business initiatives, operations, and company direction.
  • Model customer-service standards and support service initiatives; resolve customer needs, complaints, and issues, and implement action plans to correct deficiencies and improve customer experience.
  • Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, and pursuing sales and profit goals.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
  • Hire, train, mentor, supervise, and recognize associates; assign duties, set clear expectations, support staffing needs, and foster belonging and associate development.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, address improvement opportunities, and promote continuous learning and adaptability.
  • Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity standards; implement action plans and support the Open Door Policy.
  • Promote Walmart’s stated principles: respect the individual, act with integrity, serve customers and members, and strive for excellence.
  • Support Walmart’s goal of becoming a regenerative company by contributing to positive impact, belonging, waste elimination, and local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty leave; and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • State pay differential where applicable.
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