(USA) Stocking 2 Coach, Non-Complex

Walmart • Wentzville, MO

1d • Onsite

About The Position

The Stocking 2 Coach leads and develops associates and oversees operations for a designated store area. The role drives customer service, sales, financial performance, merchandise presentation, inventory flow, and operational processes while supporting company initiatives and ensuring compliance with policies and standards. The Coach hires, trains, mentors, recognizes, and supervises associates, establishes clear expectations, builds accountability, and promotes a workplace where associates feel they belong.

The position also requires collaboration with stakeholders and associates at all levels, using technology and business insights to communicate objectives, implement changes, resolve customer issues, improve processes, and meet customer and business needs. The Coach models Walmart values and standards of ethics and integrity, supports continuous learning and improvement, and contributes to Walmart’s goal of becoming a regenerative company.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition where state requirements apply, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams by training associates, listening actively, touring stores, and providing feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model and demonstrate customer service standards and support customer service initiatives, including community outreach.
• Ensure customer needs, complaints, and issues are resolved; develop action plans to address deficiencies and improve the customer experience.
• Drive sales and financial performance in the designated business area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, and support staffing and company growth needs.
• Build relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
• Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures, and support the company mission, values, ethics, and integrity standards.
• Promote a culture of belonging, respect, collaboration, and talent development.
• Make data-informed decisions that balance short- and long-term priorities and consider customers, associates, shareholders, suppliers, business partners, and communities.
• Support Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and paid parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree