Stocking 2 Coach, Non-Complex

Walmart•Lehighton, PA

22d•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops teams, oversees store-area operations, and works to achieve customer-service, sales, and profit goals. The role teaches and trains associates, provides feedback, communicates company direction and business objectives, and leads change efforts. It models exceptional customer service and supports initiatives to resolve customer concerns and improve the customer experience. The Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies and standards of ethics and integrity. The position promotes Walmart’s values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. The posting states an annual salary range of $65,000 to $100,000, with additional performance-based compensation and potential location- or role-based differentials.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and provide feedback to associates; communicate store operations, business initiatives, merchandising, and company direction.
Set clear expectations and guide teams in implementing business solutions and company changes.
Model customer-service standards and support customer-service initiatives, resolving customer needs, complaints, and issues and addressing deficiencies.
Review profit-and-loss statements; assist with budgeting, forecasting, and expense control for the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; support staffing needs and promote a belonging mindset.
Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote high-performing teams, inclusion, accountability, continuous learning, and the adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, including tuition, books, and fees for eligible programs
Performance-based bonus awards