(USA) Stocking 2 Coach

Walmart•Hattiesburg, MS

3d•$65,000 - $100,000•Onsite

About The Position

The Stocking 2 Coach leads and develops associates and teams, supports store operations, and drives customer service and financial performance in the designated store area. The role includes communicating company direction and business objectives, guiding associates through change, and using technology and business initiatives to support operational and merchandising priorities. The Coach models exceptional customer service and works to resolve customer issues and improve the customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, and expense control. It develops and implements plans to meet sales and profit goals and mitigate shrink. The Coach hires, trains, mentors, assigns duties to, and recognizes associates; sets clear expectations; and supports a workplace where associates feel a sense of belonging. The role also coordinates assignments with stakeholders, monitors progress, identifies improvements, and ensures compliance with company policies, procedures, values, and standards of ethics and integrity. Walmart describes its culture through Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The role is expected to support these values through collaboration, accountability, customer-focused decisions, continuous improvement, and learning. The position is based at the Hattiesburg, Mississippi store listed in the posting. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex structure compensation, and a state pay differential may apply where required.

Requirements

Meet one of the following minimum qualification options: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams by training, actively listening to associates, touring stores, providing feedback, and communicating and collaborating with associates at all levels.
Communicate business objectives and company direction, set clear expectations, and lead company change efforts.
Model and demonstrate exceptional customer service standards, support customer service initiatives, resolve customer needs and complaints, and implement plans to correct service deficiencies.
Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, and recognize associates; communicate expectations consistently and support associate development and staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, set goals, track results, and identify improvement opportunities.
Ensure compliance with company policies and procedures and support the company's mission, values, standards of ethics and integrity, and Open Door Policy.
Promote belonging, collaboration, accountability, continuous learning, and the development and recognition of talent.
Support Walmart's goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, with tuition, books, and fees paid for eligible programs
Performance-based bonus awards and annual or quarterly performance bonuses