(USA) Stocking 2 Coach

Walmart•Dearborn, MI
•Onsite

About The Position

The Stocking 2 Coach leads and develops teams while supporting store operations, customer service, sales, and financial performance in the designated store area. The role teaches, trains, and mentors associates; communicates expectations and business objectives; implements company initiatives and change; and works with stakeholders to meet customer and business needs. The Coach oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes, while monitoring financial performance, controlling expenses, and developing plans to achieve sales and profit goals and mitigate shrink. The position provides supervision and development opportunities for associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It promotes a workplace where associates feel a sense of belonging, ensures compliance with company policies and standards, and supports continuous improvement and learning. The role models Walmart’s values, integrity, customer-first service, and ethical conduct. The position is based at 5851 Mercury Dr, Dearborn, Michigan.

Requirements

  • Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams, including by touring stores, listening to associates, and providing feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Lead company change efforts and provide clear expectations and guidance to implement business solutions.
  • Model and promote exceptional customer service and the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
  • Develop and implement action plans to correct deficiencies and improve the customer experience.
  • Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and promote a sense of belonging.
  • Coordinate and oversee job-related activities and assignments, build stakeholder relationships, establish goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards; support the Open Door Policy.
  • Build high-performing teams, attract and retain talent, empower and develop associates, and recognize accomplishments.
  • Support Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste elimination, and local giving.
  • Make customer-first decisions informed by data and analysis, balancing short- and long-term priorities.
  • Promote continuous improvement, learning, resilience, and adoption of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave, and PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
  • Performance-based bonus awards, including annual or quarterly performance bonuses.
  • Potential additional compensation for applicable positions, including Regional Pay Zone and Complex Structure differentials.
  • State pay differential where applicable.
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