(USA) Stocking 2 Coach, Non-Complex

Walmart • Jacksonville, AL

19d • Onsite

About The Position

The Stocking 2 Coach leads and develops teams while overseeing operations in a designated store area. The role supports customer service, financial performance, merchandising, inventory flow, staffing, associate development, and compliance with company policies and procedures. The coach communicates business objectives, guides associates through company initiatives and change, and identifies opportunities to improve results and the customer experience.

The position models Walmart’s values and service standards, builds trusting relationships, supports a culture of belonging, and promotes continuous learning and improvement. It also supports Walmart’s goal of becoming a regenerative company by encouraging positive impacts for associates, customers, communities, and the world.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms-authorized training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, mentor, and develop associates; communicate expectations, recognize contributions, assign duties, and support staffing needs.
• Tour stores, listen to associates, provide feedback, and communicate and collaborate with associates at all levels about operations, technology, merchandising, initiatives, and company direction.
• Lead company change efforts and provide clear guidance to implement business solutions and achieve objectives.
• Model and promote customer service standards, support customer service initiatives, resolve customer needs and complaints, and implement plans to address deficiencies and improve the customer experience.
• Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control in the designated business area.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to reduce shrink and achieve sales and profit goals.
• Build accountability, maintain relationships with key stakeholders, and coordinate activities and initiatives to meet customer and business needs.
• Ensure compliance with company policies and procedures, and support company values, ethics, and integrity standards.
• Promote a workplace of belonging, build strong relationships, attract and retain talent, and encourage continuous improvement and learning.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed