(USA) Stocking 2 Coach, Non-Complex, Management

Walmart • Alexandria, LA

16d • $65,000 - $100,000 • Onsite

About The Position

The Stocking 2 Coach leads and develops store teams, provides supervision and development opportunities for associates, and oversees operations in the designated store area. The role teaches, trains, listens to associates, tours stores, provides feedback, and communicates store operations, merchandising, technology, business initiatives, and company direction. It leads change efforts and gives teams clear expectations and guidance to implement business solutions and achieve business objectives.

The Coach models Walmart's One Best Way service model and exceptional customer service standards, supports customer service initiatives, resolves customer needs and complaints, and develops action plans to address deficiencies and improve the customer experience. The role drives financial performance and sales by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and addressing shrink to achieve sales and profit goals.

The position hires, trains, mentors, assigns duties to, recognizes, and develops associates; sets clear expectations; promotes belonging; and supports staffing needs and company growth. It coordinates and oversees work activities, maintains stakeholder relationships, measures progress against goals, identifies improvement opportunities, and promotes adaptability and continuous learning. The Coach ensures compliance with company policies, procedures, mission, values, ethics, and integrity standards, and supports the Open Door Policy.

The role is expected to respect individuals, build trusting relationships and high-performing teams, attract and develop talent, act with integrity, serve customers and members, make data-informed decisions, and strive for excellence through curiosity, learning, continuous improvement, and adoption of new technologies and skills.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate operational priorities and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model exceptional customer service and the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
• Develop and implement action plans to address deficiencies, improve processes, and ensure a high-quality customer experience.
• Drive financial performance and sales by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop actions to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and support staffing and growth needs.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company's mission, values, ethics, integrity standards, and Open Door Policy.
• Promote collaboration, accountability, continuous learning, adaptability, and the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree