Stocking 2 Coach
About The Position
The Stocking 2 Coach leads and develops associates, supports store operations, and drives the financial performance and sales of a designated store area. The role involves teaching, training, listening to associates, touring the store, giving feedback, communicating business objectives, leading change, and helping teams implement business solutions. The Coach models Walmart’s customer-service standards, supports customer-service initiatives, resolves customer issues, and leads process improvements to provide a high-quality customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, and expense control. It develops and implements action plans to address deficiencies, mitigate shrink, and meet sales and profit goals. The Coach hires, trains, mentors, assigns duties to, and recognizes associates; sets expectations; supports staffing needs; and promotes a workplace where associates feel they belong. The role also coordinates work with stakeholders, monitors progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and business practices.
Requirements
- Meet one of the following minimum qualification pathways: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
- Attend and successfully complete all job-required trainings and assessments.
- For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Nice To Haves
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.
Responsibilities
- Lead, teach, train, and develop associates through store tours, active listening, feedback, mentoring, and clear expectations.
- Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
- Lead company change efforts and guide teams in implementing business solutions and achieving business objectives.
- Model Walmart’s customer-service standards and support customer-service initiatives, including community outreach programs.
- Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
- Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
- Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; address shrink and pursue sales and profit goals.
- Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, and support staffing needs.
- Build accountability, maintain relationships with key stakeholders, measure progress toward goals, and identify improvement opportunities.
- Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
- Promote a culture of belonging, collaboration, continuous learning, and associate development.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
- Performance-based bonus awards and annual or quarterly performance bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
