Stocking 2 Coach/Ops Mgr Trainee

Walmart•Phoenix, AZ

10d•Onsite

About The Position

The Stocking 2 Coach/Ops Mgr Trainee leads and develops teams, teaches and trains associates, listens actively, tours stores, and provides feedback. The role communicates and collaborates with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction, and helps lead change by setting clear expectations and guidance for implementing business solutions. The position models exceptional customer service using the One Best Way service model, supports customer-service initiatives and community outreach, resolves customer needs and complaints, and develops action plans and process improvements to deliver a high-quality customer experience. It drives financial performance and sales in the designated store area by reviewing profit-and-loss statements, supporting budgets and forecasts, controlling expenses, monitoring merchandise presentation and inventory flow, and addressing shrink to achieve sales and profit goals. The role hires, trains, mentors, assigns duties to, recognizes, and develops associates; communicates expectations; supports a sense of belonging; and helps meet staffing needs. It coordinates work and assignments, maintains stakeholder relationships, supports plans and initiatives, establishes goals and accountability, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. Walmart describes its workplace values as respecting individuals, acting with integrity, serving customers and members, and striving for excellence. The position supports Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste reduction, and local giving. The listed hourly wage range is $31.25–$38.46, with additional annual or quarterly performance bonuses and possible location-based pay adjustments or state pay differentials. The primary location is 6150 S 35th Ave, Phoenix, AZ 85041-5004.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, mentor, and develop associates and teams; provide feedback and communicate expectations.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and guide teams in implementing business solutions.
Model customer-service standards and support customer-service and community outreach initiatives.
Resolve customer needs, complaints, and issues; implement corrective action plans and process improvements.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, recognize, and supervise associates; assign duties, promote belonging, and help meet staffing and growth needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, communicate goals, measure progress, and address opportunities for improvement.
Ensure compliance with company policies and procedures, and support company mission, values, ethics, and integrity standards.
Promote collaboration, accountability, continuous learning, use of new technologies, and adaptability through change.
Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, and/or PPTO for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.