Coach/Ops Mgr Trainee

Walmart • Braden River, FL

2d • $31 - $38 • Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches, trains, and mentors associates; communicates expectations and company direction; supports change efforts; and models exceptional customer service. It reviews profit-and-loss statements, assists with budgeting and forecasting, monitors expenses and merchandise presentation, and develops action plans to meet sales and profit goals and mitigate shrink.

The position also hires, trains, mentors, recognizes, and assigns work to associates; builds accountability and relationships with key stakeholders; identifies improvement opportunities; and ensures compliance with company policies and procedures. Associates are expected to uphold Walmart’s values, foster belonging, act with integrity, serve customers and members, and strive for excellence through continuous improvement and learning.

The position offers an hourly wage range of $31.25–$38.46, with annual or quarterly performance bonuses and possible regional pay zone or state pay differentials. Walmart describes a range of health, financial, paid-time-off, education, and other benefits; eligibility may depend on job classification and length of employment.

Requirements

• At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• Complete all job-required training and assessments successfully.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams through store tours, feedback, active listening, and communication with associates at all levels.
• Communicate store operations, business initiatives, merchandising, company direction, expectations, and guidance; introduce and lead company change efforts.
• Model customer-service standards and support customer-service initiatives, including community programs; resolve customer needs, complaints, and issues; and implement plans to correct deficiencies and improve customer experience.
• Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations, promote belonging, and help meet staffing needs and company growth potential.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives; communicate goals; measure progress; and address improvement opportunities.
• Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company standards in business processes.
• Build high-performing teams, embrace differences, foster belonging, communicate positively, and empower and recognize associates.
• Act with integrity, ethics, and accountability; support Walmart’s goal of becoming a regenerative company, including reducing waste and participating in local giving.
• Serve customers and members by putting customers first, adapting to their shopping needs, and applying EDLP and EDLC business models.
• Use data and analysis in decision-making, balance priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities.
• Promote continuous improvement, learning, resilience, and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed