Coach/Ops Mgr Trainee

Walmart•Robertsdale, AL
•$31 - $38•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops store teams, supports customer service and operational initiatives, and drives financial performance and sales in a designated store area. The role includes coaching associates, communicating company direction and business objectives, implementing change, and ensuring effective merchandising, inventory flow, expense management, and shrink mitigation. It also involves hiring, training, mentoring, recognizing, and developing associates; coordinating work and initiatives with key stakeholders; and ensuring compliance with company policies, values, ethics, and business practices. The position emphasizes Walmart's values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. Associates are expected to build inclusive, high-performing teams; communicate and collaborate effectively; use data and technology to make decisions and improve work; and support continuous learning and change. The hourly wage range is $31.25–$38.46, with annual or quarterly performance bonuses and potentially location-based regional pay or a state pay differential. The primary location is 21141 State Highway 59, Robertsdale, AL 36567-6740.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Complete all job-required training and assessments, such as Academy and Open Door trainings.
  • At facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; listen to associates, tour stores, provide feedback, and communicate company direction, initiatives, expectations, and business objectives.
  • Model and promote exceptional customer service by following the One Best Way service model, supporting customer service initiatives, resolving customer needs and complaints, and implementing plans to correct service deficiencies.
  • Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements, supporting budgeting and forecasting, controlling expenses, and monitoring sales and profit goals.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
  • Hire, train, mentor, recognize, and develop associates; assign duties, set clear expectations, promote belonging, and help meet staffing needs and company growth objectives.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships, support business initiatives, communicate goals, measure progress, and address improvement opportunities.
  • Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
  • Build collaborative, trusting relationships and inclusive, high-performing teams; empower and recognize associates and hold oneself and others accountable.
  • Use data, insights, and analysis to make decisions, balance priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Promote continuous improvement, learning, adaptability, and the adoption of new technologies and skills.
  • Support Walmart's goal of becoming a regenerative company through positive impact for associates, customers, members, and the surrounding world, including creating belonging, eliminating waste, and participating in local giving.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, covering tuition, books, and fees for eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Potential regional pay zone or state pay differential, where applicable.
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