coach/ops mgr trainee

Walmart • Foley, AL

2d • Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops teams through training, active listening, store tours, and feedback. The role communicates and collaborates with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction; leads change efforts; and sets clear expectations and guidance for implementing business solutions.

The position models and reinforces Walmart’s customer service standards, supports customer service initiatives and community outreach, resolves customer concerns, and leads process improvements. It drives the financial performance and sales of a designated store area by reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandising and inventory processes, mitigating shrink, and working toward sales and profit goals.

The role hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; and develops talent while fostering belonging. It coordinates work and initiatives with stakeholders, establishes and tracks goals, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. The position is based at 2200 S McKenzie St, Foley, Alabama.

Requirements

• Meet one of the following minimum qualifications: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all required job trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific criminal background check and firearms authorized training.
• For facilities that sell only ammunition in states with specific requirements, hold a current state-issued Certificate of Eligibility when required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, mentor, and develop associates and teams; provide feedback, recognition, clear expectations, and guidance.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and implement business solutions.
• Model customer service standards and support customer service and community outreach initiatives.
• Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales for the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire associates, assign duties, set expectations, support staffing needs, and foster a workplace where associates feel a sense of belonging.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, set objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support the company mission, values, standards of ethics and integrity, and Open Door Policy.
• Encourage continuous improvement, learning, and adoption of new technologies and skills.

Benefits

• Performance-based bonus awards and additional annual or quarterly performance bonuses.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit for eligible associates, with tuition, books, and fees paid for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree