Coach/Ops Mgr Trainee

Walmart • Thief River Falls, MN

1d • $31 - $38 • Onsite

About The Position

Leads and develops teams by training and actively listening to associates, touring stores and providing feedback through Tour to Teach, and communicating with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. Leads change efforts, provides clear expectations and guidance, and communicates business objectives effectively.

Models exceptional customer service by following the One Best Way (OBW) service model, supporting customer service initiatives and community outreach, resolving customer needs and complaints, and implementing action plans and process improvements to ensure a high-quality customer experience.

Drives financial performance and sales in the designated store area by reviewing profit-and-loss statements; assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing action plans to mitigate shrink and meet sales and profit goals.

Supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and promoting a belonging mindset. Coordinates and oversees job-related activities, maintains stakeholder relationships, supports plans and initiatives, sets and communicates goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning.

Ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role also calls for respect for individuals, collaborative and impactful communication, talent development, accountability, customer-focused decision-making, continuous improvement, and support for Walmart’s goal of becoming a regenerative company.

The position offers an hourly wage range of $31.25–$38.46, with actual pay at or above the applicable local minimum wage. Additional compensation may include annual or quarterly performance bonuses and, for certain positions, a regional pay zone or state pay differential.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Train, listen to, develop, and provide feedback to associates, including through store tours and Tour to Teach.
• Communicate store operations, technology, business initiatives, merchandising, and company direction to associates at all levels.
• Lead company change efforts and provide clear expectations, guidance, and business objectives.
• Model and support Walmart’s One Best Way service model and customer-service initiatives, including community outreach.
• Resolve customer needs, complaints, and issues; implement action plans and process improvements to improve customer experience.
• Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and supporting budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, and recognize associates; set clear expectations and promote belonging.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans and initiatives.
• Set and communicate goals and objectives, build accountability, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and uphold the company’s mission, values, ethics, and integrity standards.
• Encourage continuous learning, adaptability, technology adoption, and continuous improvement.
• Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree