Coach/Ops Mgr Trainee

Walmart•Williston, ND

11h•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops teams by training and listening to associates, touring stores and providing feedback, communicating across levels, and supporting store operations, merchandising, technology initiatives, and company direction. The role introduces and leads change, sets clear expectations, and helps teams implement business solutions and achieve business objectives. The role models Walmart’s One Best Way service model and supports customer service initiatives, resolves customer needs and complaints, develops action plans to address deficiencies, and leads process improvements to deliver a high-quality customer experience. The position drives financial performance and sales in a designated store area by reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and addressing shrink to meet sales and profit goals. The Coach/Ops Mgr Trainee supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and promoting belonging. The role coordinates work and stakeholder relationships, tracks progress toward goals, addresses improvement opportunities, ensures compliance with company policies and ethics, and supports Walmart’s mission, values, and standards. The role is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. This includes building inclusive, high-performing teams; acting ethically and accountably; making customer-focused, data-informed decisions; learning continuously; and supporting change and improvement.

Requirements

At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
At facilities that sell only ammunition and have applicable state requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, mentor, and develop associates and teams; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead change efforts, provide clear expectations and guidance, and help teams implement business solutions and meet business objectives.
Model Walmart’s One Best Way service model and support customer service initiatives, including community-focused programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to mitigate shrink and meet sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and promote a sense of belonging.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and demonstrate adaptability and continuous learning.
Ensure compliance with company policies and procedures and support Walmart’s mission, values, ethics, and integrity standards.
Use data and analysis to make decisions, balance short- and long-term priorities, and support continuous improvement and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase plan
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, with tuition, books, and fees covered for eligible programs
Performance-based bonus awards
Annual or quarterly performance bonuses