Coach/Ops Mgr Trainee

Walmart•Cottonwood, AZ

2d•$31 - $38•Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops store teams, supports customer service, and drives the financial performance and sales of a designated store area. The role includes coaching associates through training, store tours, feedback, and clear communication about operations, technology, merchandising, business initiatives, and company direction. It also supports company change efforts and helps teams implement business solutions and meet objectives. The position models exceptional customer service and supports initiatives such as store-of-the-community and community outreach programs. It resolves customer needs, complaints, and issues; develops action plans to address deficiencies; and provides process-improvement leadership to support a high-quality customer experience. The role reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops plans to reduce shrink and achieve sales and profit goals. The Coach/Ops Mgr Trainee supervises, hires, trains, mentors, and develops associates; assigns duties; sets expectations; recognizes contributions; and helps recruit qualified associates. The position coordinates job-related activities and assignments, builds stakeholder relationships, tracks progress toward goals, identifies improvement opportunities, and promotes adaptability and continuous learning. It also ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The role is expected to foster belonging and high-performing teams, act with integrity, serve customers and members, and strive for excellence through continuous improvement, learning, and effective use of technology. The listed primary location is 2003 E Rodeo Dr, Cottonwood, AZ 86326-5999.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and coach teams by actively listening, touring stores, providing feedback, communicating expectations, and guiding associates on store operations and company initiatives.
Model and support exceptional customer service, resolve customer needs and complaints, and lead action plans and process improvements to address service deficiencies.
Drive sales and financial performance in the designated store area by reviewing profit-and-loss statements, assisting with budgets and forecasts, controlling expenses, and pursuing sales and profit goals.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink.
Supervise, hire, train, mentor, and develop hourly associates; assign duties, set expectations, recognize contributions, and support staffing needs.
Coordinate and oversee job-related activities and assignments, maintain relationships with key stakeholders, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures, support the Open Door Policy, and provide guidance on applying company standards and practices.
Promote a workplace of belonging, collaboration, accountability, integrity, customer focus, continuous learning, and improvement.
Attend and successfully complete all job-required trainings and assessments.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Additional Regional Pay Zone compensation based on location may apply.
State pay differential may apply where required.