Coach/Ops Mgr Trainee

Walmart • Cottonwood, AZ

1d • Onsite

About The Position

The Coach/Ops Mgr Trainee leads and develops teams by training associates, listening actively, touring stores, and providing feedback. The role communicates and collaborates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. It leads change efforts, sets clear expectations, and guides teams in implementing business solutions and meeting objectives.

The position models and supports exceptional customer service through the One Best Way (OBW) service model, customer service initiatives, community outreach, resolving customer concerns, and implementing action plans and process improvements. It drives financial performance and sales in a designated store area by reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, managing operational processes, and addressing shrink.

The role supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing performance, and supporting a sense of belonging. It coordinates assigned work, maintains stakeholder relationships, supports plans and initiatives, communicates goals, measures results, addresses improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy.

The position is expected to demonstrate Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. The role supports Walmart’s goal of becoming a regenerative company through positive impact, belonging, waste reduction, and local giving. The position is based at 2003 E Rodeo Dr, Cottonwood, Arizona 86326-5999. Walmart states that it maintains a drug-free workplace and prohibits illegal drugs and alcohol on the job.

Requirements

• At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, train, develop, and mentor associates; listen actively, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model and support customer service standards, resolve customer needs and complaints, and lead customer service and community outreach initiatives.
• Review profit and loss statements and assist with budgeting, forecasting, and expense control for the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; set expectations and support staffing needs and company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and provide guidance on applying them in business processes.
• Promote belonging, collaboration, integrity, accountability, customer-focused decision-making, continuous improvement, and learning.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed