Stocking 2 Coach/Ops Mgr Trainee

Walmart•Phoenix, AZ

11d•$31 - $38•Onsite

About The Position

Leads and develops teams by training, listening to associates, touring stores and providing feedback, and communicating and collaborating across all levels regarding store operations, technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, sets clear expectations, and guides teams in implementing business solutions. Models exceptional customer service by following the One Best Way (OBW) service model, supporting customer service initiatives, resolving customer needs and complaints, and implementing action plans and process improvements to maintain a high-quality customer experience. Drives financial performance and sales for the designated store area by reviewing profit-and-loss statements; managing budgets, forecasts, and expenses; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing action plans to mitigate shrink and achieve sales and profit goals. Supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and fostering belonging. Coordinates job-related activities and assignments, builds stakeholder relationships, tracks progress toward goals, addresses improvement opportunities, and promotes adaptability and continuous learning. Ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards. The position is based at the Walmart facility at 6150 S 35th Ave, Phoenix, Arizona. The role supports Walmart’s values of respecting the individual, acting with integrity, serving customers and members, and striving for excellence. Walmart states that it aims to become a regenerative company through positive impact, eliminating waste, and local giving.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Complete all job-required training and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead and develop teams through training, active listening, store tours, feedback, and communication about store operations, technology, merchandising, business initiatives, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model exceptional customer service and support customer service initiatives, including community-focused programs.
Resolve customer needs, complaints, and issues, and implement action plans and process improvements to improve customer experience.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and managing budgets, forecasts, and expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; mitigate shrink and work toward sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, set expectations, promote belonging, and develop qualified associates to meet staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and support company mission, values, ethics, and integrity standards.
Promote collaboration, accountability, continuous learning, use of new technologies and skills, and adaptability through change.
Support Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for qualifying programs.
Performance-based bonus awards and annual or quarterly performance bonuses.