(USA) Stocking 2 Coach, Non-Complex, Management

Walmart • Allentown, PA

6d • Onsite

About The Position

The Stocking 2 Coach leads and develops associates and teams to support store operations, customer service, sales, and financial performance in the designated store area. The role provides coaching and feedback, communicates company direction and business objectives, and leads implementation of business solutions and change efforts. It models exceptional customer service and supports initiatives to resolve customer concerns and improve the customer experience.

The Coach oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, forecasting, and expense control. The role develops action plans to reduce shrink and achieve sales and profit goals. It also hires, trains, mentors, recognizes, and supervises associates; assigns duties; sets expectations; and promotes a workplace where associates feel a sense of belonging.

The position coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies and standards of ethics and integrity. Walmart describes the annual salary range as $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location-related compensation differentials.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, develop, train, and coach teams and associates; provide feedback and communicate expectations and company direction.
• Model customer service standards and support initiatives to resolve customer needs, complaints, and issues.
• Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control for the designated business area.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to reduce shrink and achieve sales and profit goals.
• Hire, train, mentor, recognize, and supervise associates; assign duties and support staffing needs.
• Coordinate job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
• Set goals, build accountability, measure progress, and identify and address improvement opportunities.
• Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.
• Promote a workplace of belonging, collaboration, continuous learning, and associate development.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards, including annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree