Stocking 2 Coach

Walmart • Sulphur, OK

1d • Onsite

About The Position

The Stocking 2 Coach leads and develops teams, supports store operations, and drives customer service and financial performance in the designated store area. The role teaches, trains, and listens to associates; provides feedback; communicates company direction and business initiatives; and leads change by setting clear expectations and guiding teams in implementing business solutions. The Coach models exceptional customer service and supports initiatives to resolve customer concerns and improve the customer experience.

Responsibilities also include reviewing profit and loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, managing seasonal transitions and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, recognizes, and supervises associates, assigns duties, supports staffing needs, and fosters a workplace where associates feel a sense of belonging.

The role coordinates work with stakeholders, establishes goals, measures progress, identifies improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures and supports Walmart's mission, values, ethics, and integrity standards. The position is based at the Walmart facility at 2705 W Broadway Ave, Sulphur, Oklahoma.

Requirements

• Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead and develop teams through training, active listening, store tours, and feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
• Model customer service standards and support initiatives to resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies and improve the customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, and supervise associates; assign duties, set expectations, provide recognition, and support staffing needs.
• Promote belonging, develop talent, and build high-performing teams and effective working relationships.
• Coordinate job-related activities and assignments, maintain stakeholder relationships, establish objectives, measure progress, and address improvement opportunities.
• Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.
• Promote continuous improvement, learning, adaptability, and the use of new technologies and skills.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, including tuition, books, and fees for eligible programs
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree