(USA) Stocking 1 Coach, Non-Complex

Walmart • Bryant, AR

22h • Onsite

About The Position

The Stocking 1 Coach leads and develops teams while overseeing store-area operations, customer service, financial performance, merchandising, inventory flow, and compliance. The role teaches and trains associates, communicates expectations and business objectives, provides feedback, and supports company initiatives and operational change. It models exceptional customer service and works to resolve customer concerns and improve the customer experience.

The position reviews profit-and-loss performance, supports budgeting and forecasting, controls expenses, oversees merchandise presentation and seasonal transitions, and develops action plans to meet sales and profit goals and mitigate shrink. It hires, trains, mentors, recognizes, and supervises associates, while building a workplace where people feel they belong and developing talent to meet staffing needs.

The Stocking 1 Coach coordinates assignments and initiatives with stakeholders, measures progress toward goals, identifies improvement opportunities, and adapts to change. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and integrity standards.

Requirements

• Meet one of the following minimum qualification pathways: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model customer service standards and support customer service initiatives, including community outreach programs.
• Resolve customer needs, complaints, and issues, and develop action plans to correct service deficiencies and improve the customer experience.
• Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and supervise associates; set clear expectations and support staffing needs.
• Promote a sense of belonging and develop qualified associates to support company growth.
• Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
• Set and communicate goals, measure progress, build accountability, identify improvement opportunities, and promote continuous learning.
• Ensure compliance with company policies and procedures and provide guidance on business processes and practices.
• Model Walmart values and standards of ethics and integrity, support the Open Door Policy, and encourage accountability.
• Support Walmart's goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Walmart-paid Live Better U education program, with tuition, books, and fees covered for eligible associates.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree