(USA) Stocking 1 Coach, Non-Complex, Management

Walmart•Princeton, IL

1d•$65,000 - $100,000•Onsite

About The Position

The Stocking 1 Coach leads and develops associates and supports store operations in the designated business area. The role involves coaching through training, store tours, and feedback; communicating with associates at all levels; and leading company initiatives and change efforts with clear expectations and guidance. The Coach models exceptional customer service, supports customer-service initiatives, resolves customer issues, and leads process improvements to maintain a high-quality customer experience. The position is accountable for the business area's financial performance and sales. This includes reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, overseeing merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to reduce shrink and achieve sales and profit goals. The Coach hires, trains, mentors, assigns work to, recognizes, and develops associates; sets expectations; supports a workplace culture of belonging; and helps meet staffing and business needs. The role also coordinates assigned activities, builds relationships with stakeholders, tracks progress toward objectives, identifies improvement opportunities, promotes continuous learning, and ensures compliance with company policies and procedures and Walmart's values and standards of ethics and integrity. The position is based at the Walmart facility at 2111 Claude Bailey Pkwy, Princeton, Illinois. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Walmart also describes health, financial, paid-time-off, leave, disability, discount, education, and other benefits; eligibility and amounts may depend on job classification and length of employment.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and coach teams through active listening, store tours, and feedback.
Communicate and collaborate with associates at all levels on store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service initiatives, including community-focused programs.
Resolve customer needs, complaints, and issues; develop action plans to address deficiencies and improve customer experience.
Manage and support the designated business area's financial performance and sales by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and help meet staffing needs.
Promote a sense of belonging and support associate growth and performance.
Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans that meet customer and business needs.
Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
Model Walmart's values, uphold accountability, and support initiatives to create belonging, eliminate waste, and participate in local giving.
Use data, insights, and analysis in decision-making while balancing short- and long-term priorities and putting customers first.
Encourage continuous improvement, learning, calculated risk-taking, resilience, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.