(USA) Stocking 1 Coach, Non-Complex, Management

Walmart•Novi, MI

1d•Onsite

About The Position

The Stocking 1 Coach leads and develops store teams, teaches and trains associates, listens to feedback, and communicates store operations, merchandising, business initiatives, and company direction. The role sets expectations, guides implementation of business solutions, and leads change efforts. It models customer service standards, resolves customer issues, supports customer-service initiatives, and leads process improvements to deliver a high-quality customer experience. The position is responsible for the financial performance and sales of a designated store area, including reviewing profit and loss statements, assisting with budgets and forecasts, controlling expenses, overseeing merchandise presentation and inventory flow, and implementing plans to reduce shrink and meet sales and profit goals. The Stocking 1 Coach hires, trains, mentors, supervises, recognizes, and develops associates; assigns duties; supports staffing needs; and fosters a workplace where associates feel they belong. The role coordinates and oversees job-related activities, builds relationships with stakeholders, supports business plans and initiatives, establishes goals, measures progress, addresses improvement opportunities, and promotes adaptability and continuous learning. It ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and standards of integrity. The role also embodies Walmart’s leadership expectations: respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Requirements

Meet one of the following minimum qualifications: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, mentor, and develop associates, providing feedback, recognition, clear expectations, and guidance.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and guide teams in implementing business solutions.
Model customer service standards and support customer-service initiatives and community outreach programs.
Resolve customer needs, complaints, and issues; implement action plans to correct deficiencies and improve customer experience.
Drive the financial performance and sales of the designated store area by reviewing profit and loss statements, assisting with budgets and forecasts, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire associates, assign duties, communicate expectations, promote belonging, and develop qualified associates to meet staffing needs.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans and initiatives that meet customer and business needs.
Set and communicate goals and objectives, build accountability, measure progress, and address opportunities for improvement.
Ensure compliance with company policies and procedures and provide guidance on applying them in business processes and practices.
Promote continuous learning, adaptability, use of new technologies and skills, and learning from mistakes.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.