(USA) Stocking 1 Coach, Non-Complex, Management

Walmart•Novi, MI

2d•$65,000 - $100,000•Onsite

About The Position

The Stocking 1 Coach leads and develops associates and oversees operations in the designated store area. The role supports customer service, financial and sales performance, merchandise presentation, inventory flow, operational processes, and company initiatives. The Coach hires, trains, mentors, assigns duties, sets expectations, recognizes associates, and promotes a workplace where associates feel included and supported. The role also coordinates work with stakeholders, tracks progress toward business objectives, identifies improvement opportunities, and ensures compliance with company policies and standards.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, train, develop, and provide feedback to associates; communicate expectations and company direction, and guide teams through change.
Model customer service standards and support customer service initiatives; resolve customer needs, complaints, and issues, and implement plans to address deficiencies and improve the customer experience.
Drive financial performance and sales for the designated store area by reviewing profit and loss statements, supporting budgeting and forecasting, and controlling expenses.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; implement plans to reduce shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, recognize contributions, communicate expectations, and develop qualified associates to meet staffing needs.
Coordinate job-related activities and assignments, maintain stakeholder relationships, communicate goals, measure progress, and address improvement opportunities.
Ensure compliance with company policies and procedures and uphold the company’s mission, values, ethics, and integrity standards.
Promote a culture of belonging, collaboration, accountability, continuous learning, and associate development.
Support Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving.
Make data-informed decisions, balance short- and long-term priorities, and apply customer-focused business models and plans.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, including tuition, books, and fees for eligible programs
Performance-based bonus awards
Annual or quarterly performance bonuses
Paid vacation, sick leave, holidays, or other time off through PTO and/or PPTO, subject to classification and length of employment