(USA) Stocking 1 Coach, Non-Complex

Walmart • Bryant, AR

2d • $65,000 - $100,000 • Onsite

About The Position

The Stocking 1 Coach leads and develops teams, supports store operations and customer service, and drives financial performance and sales in the designated store area. The role oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, budgeting, expense control, and actions to reduce shrink and achieve sales and profit goals.

The Coach hires, trains, mentors, recognizes, and supervises associates; assigns duties and sets clear expectations; promotes a sense of belonging; and develops qualified associates to meet staffing needs. The role coordinates and oversees work assignments, collaborates with stakeholders, communicates goals, measures progress, identifies improvement opportunities, and supports continuous learning and company change efforts.

The position ensures compliance with company policies and procedures and upholds Walmart's mission, values, ethics, and standards. It models customer service, supports customer service initiatives, resolves customer concerns, and provides guidance on business processes and practices. Coaches are expected to demonstrate respect for individuals, act with integrity, serve customers and members, and strive for excellence.

Requirements

• One of the following: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
• Attend and successfully complete all job-required trainings and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, teach, train, and develop teams; listen to associates, tour stores, and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
• Model exceptional customer service and support customer service initiatives, including community outreach.
• Ensure customer needs, complaints, and issues are resolved; develop action plans to correct deficiencies and improve customer experience.
• Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
• Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop actions to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, promote belonging, and develop qualified associates.
• Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans that meet customer and business needs.
• Set and communicate goals, build accountability, measure progress, address improvement opportunities, and promote adaptability and continuous learning.
• Ensure compliance with company policies and procedures and support company values, ethics, and integrity standards.
• Support the Open Door Policy and provide direction and guidance on applying policies in business processes and practices.
• Promote Walmart values by fostering belonging, developing talent, acting with integrity, considering customer needs, using data to make decisions, and encouraging continuous improvement.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit with tuition, books, and fees paid for eligible programs.
• Performance-based bonus awards and annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed