(USA) Stocking 1 Coach

Walmart•Moreno Valley, CA
•$71,000 - $100,000•Onsite

About The Position

The Stocking 1 Coach leads and develops teams, supports store operations and company initiatives, and drives customer service, sales, and financial performance in the designated store area. The role provides supervision and development for associates, coordinates operational assignments, ensures compliance with company policies, and models Walmart’s values and standards of ethics and integrity. The Coach is expected to build high-performing teams and a workplace where associates feel supported and included; attract, retain, and develop talent; serve customers and members; use data and analysis to make decisions; and promote continuous improvement and learning. The role also supports Walmart’s goal of becoming a regenerative company, including efforts to create belonging, eliminate waste, and participate in local giving. The annual salary range is $71,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay-zone or complex-structure compensation, and an applicable state pay differential. The position is based at 12721 Moreno Beach Dr, Moreno Valley, California.

Requirements

  • Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams by training, actively listening to associates, touring stores, and providing feedback.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
  • Introduce and lead company change efforts; set clear expectations and guidance; and communicate business objectives effectively.
  • Model and demonstrate customer-service standards by following the One Best Way service model and supporting customer-service initiatives, including community programs.
  • Resolve customer needs, complaints, and issues; develop action plans to address deficiencies; and lead process improvements that support a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop action plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and develop associates; assign duties; set clear expectations; recognize associates; and support staffing needs and company growth.
  • Promote a belonging mindset and create opportunities for associates to thrive and perform.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives; set objectives; measure progress; address improvement opportunities; and promote adaptability and continuous learning.
  • Ensure compliance with company policies and procedures and support the company mission, values, and ethics standards by implementing action plans, supporting the Open Door Policy, and guiding associates in business processes and practices.
  • Build strong, trusting relationships; communicate with impact and positivity; empower and develop talent; and recognize contributions and accomplishments.
  • Make decisions using data, insights, and analysis while balancing short- and long-term priorities and considering customers, associates, shareholders, suppliers, business partners, and communities.
  • Encourage learning, calculated risk-taking, resilience, adoption of new technologies and skills, and continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U: Walmart-paid education programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility requirements.
  • Performance-based bonus awards, including annual or quarterly bonuses.
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