(USA) Stocking 1 Coach

Walmart•Taylorsville, UT
•Onsite

About The Position

The Stocking 1 Coach leads and develops associates while overseeing store-area operations, customer service, financial performance, merchandising, inventory flow, and compliance. The role sets expectations, communicates business objectives and company direction, supports change initiatives, and develops plans to address operational deficiencies, shrink, and sales or profit goals. The position also hires, trains, mentors, assigns duties to, and recognizes associates, while fostering belonging and maintaining effective relationships with stakeholders. The Stocking 1 Coach models Walmart’s standards for customer service, integrity, accountability, inclusion, and continuous improvement. The role supports company policies, values, and ethics; applies data and insights to decision-making; and promotes learning, new technologies, and adaptability. The position is based at the Walmart store at 5469 S Redwood Rd, Taylorsville, Utah.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop teams; tour stores, listen to associates, and provide feedback.
  • Communicate and collaborate with associates at all levels about store operations, merchandising, technology, business initiatives, and company direction.
  • Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
  • Model customer service standards and support customer-service initiatives, including community and outreach programs.
  • Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
  • Review and evaluate profit-and-loss statements; assist with budgeting, forecasting, and expense control in the designated business area.
  • Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and support staffing needs and associate development.
  • Promote a workplace culture of belonging and help associates thrive and perform.
  • Coordinate and oversee job-related activities and assignments; build stakeholder relationships and support plans that meet customer and business needs.
  • Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote continuous learning and adaptability.
  • Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity.
  • Use the Open Door Policy and provide guidance on applying company policies in business processes and practices.
  • Support Walmart’s goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
  • Make data-informed decisions that balance short- and long-term priorities and consider customers, associates, shareholders, suppliers, business partners, and communities.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U: Walmart-paid education programs, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility.
  • Performance-based bonus awards and annual or quarterly performance bonuses.
  • Additional pay may include Regional Pay Zone and Complex Structure compensation, and a state pay differential where applicable.
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