(USA) Stocking 1 Coach

Walmart•Taylorsville, UT
•$65,000 - $100,000•Onsite

About The Position

The Stocking 1 Coach leads and develops teams, teaches and trains associates, provides feedback, and communicates store operations, merchandising, business initiatives, and company direction. The role helps implement company changes and business solutions, sets clear expectations, and models exceptional customer service in accordance with Walmart’s One Best Way service model. The Coach supports customer service initiatives, resolves customer issues, addresses deficiencies, and leads process improvements to deliver a high-quality customer experience. The role drives financial performance and sales for the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation and inventory flow, and overseeing operational processes. The Coach develops action plans to reduce shrink and achieve sales and profit goals. Responsibilities also include hiring, training, mentoring, assigning duties, recognizing associates, setting expectations, and developing qualified talent while fostering belonging. The Stocking 1 Coach coordinates and oversees job-related activities, maintains stakeholder relationships, supports business and customer plans, sets goals, tracks results, addresses improvement opportunities, and promotes adaptability and continuous learning. The role ensures compliance with company policies and procedures and supports Walmart’s mission, values, ethics, and Open Door Policy. It is expected to demonstrate Walmart’s values: Respect the Individual, Act with Integrity, Serve Our Customers and Members, and Strive for Excellence. The listed primary location is 5469 S Redwood Rd, Taylorsville, Utah.

Requirements

  • At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
  • Attend and successfully complete all job-required training and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead, teach, train, and develop associates; tour stores, provide feedback, and communicate store operations, merchandising, business initiatives, and company direction.
  • Lead company change efforts, set clear expectations, guide teams in implementing business solutions, and communicate business objectives effectively.
  • Model and support exceptional customer service using the One Best Way service model; support customer service initiatives and resolve customer needs, complaints, and issues.
  • Develop and implement action plans to correct customer-service deficiencies and improve processes and customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
  • Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and develop qualified associates to meet staffing needs.
  • Promote a workplace culture of belonging and support associate development, performance, and retention.
  • Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans that meet customer and business needs.
  • Set and communicate goals and objectives, build accountability, measure progress, address improvement opportunities, and promote adaptability and continuous learning.
  • Ensure compliance with company policies and procedures, support company values and ethical standards, implement related action plans, and provide guidance on applying policies and practices.
  • Demonstrate Walmart’s values by building trusting relationships, acting with integrity, serving customers and members, and driving continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards, including annual or quarterly bonuses.
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