Stocker - Retail Stocker

SPECS FAMILY PARTNERS LTD•Wichita Falls, TX
•Onsite

About The Position

The Stocker provides extraordinary shopping experiences by helping guests find stocked, in-date products. The role involves stocking and maintaining merchandise and store areas, assisting guests, supporting checkout and carry-out needs, and following company and OSHA safety requirements. The position has no supervisory responsibilities. Full-time is typically 35 hours per week; scheduling is based on business needs. Employees must be available to work any shift on Friday or Saturday and at least 80% of shifts each week. The role requires physical attendance on a management schedule that may vary week to week.

Requirements

  • Must be over age 21 under state law to work at Spec's.
  • Must be able to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Must be able to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
  • Must be responsible, reliable, patient, friendly, helpful, outgoing, and committed to providing extraordinary service; must be a self-starter with a strong work ethic who completes assignments promptly.
  • Must be able to apply common-sense understanding to carry out written, oral, or diagram-based instructions.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit is required in some cases.
  • Must be available for any shift on Friday or Saturday and for 80% or more of shifts each week.
  • Must meet the role's physical demands, including regularly standing, walking, bending, reaching, climbing or balancing, and lifting or moving up to 50 pounds regularly and 100 pounds or more occasionally; must regularly push or pull 50 to 100 pounds or more.
  • Requires close and distance vision, depth perception, and ability to adjust focus.
  • Physical attendance according to a management schedule is required.

Nice To Haves

  • Retail stocking experience is preferred, but the employer is willing to train.
  • A high school diploma or GED is preferred, though experience may substitute.
  • Bilingual skills are a plus.

Responsibilities

  • Demonstrate the company mission statement and core values, follow uniform standards, and provide courteous, helpful service to guests.
  • Stock, front, and dust shelves and merchandise; check for out-of-date products; and stock designated coolers, freezer, and deli case.
  • Remove non-display cases and boxes from the sales floor, break down and dispose of boxes, and organize boxes kept for repacking.
  • Clean spills and broken items promptly, sweep and mop floors, and use wet-floor signs when needed.
  • Keep the parking lot free of refuse, gather shopping carts, empty trash receptacles, and clean and stock bathrooms.
  • Keep checkout bags stocked and empty shopping carts onto register lanes as needed.
  • Use proper lifting techniques and follow company and OSHA safety regulations; load keg orders using a keg lift when available and seek assistance as needed.
  • Answer guest questions, provide information, resolve complaints when appropriate, suggest add-on items, and carry out or dolly out merchandise at guest request.
  • Run a cash register when business needs require it.
  • Avoid distracting conversations with coworkers when guests are present and avoid personal cell phone use on the sales floor.
  • Prepare assigned areas for inventory and assist with inventory when needed.
  • Carry out management directives and other assigned projects efficiently, with care, attention to detail, teamwork, and effective time management.
  • Maintain required attendance and timeliness, manage stress in a fast-paced environment, and prioritize tasks.
  • Maintain a valid TABC Beverage Sellers Permit and, where applicable, a valid Food Handlers Permit.

Benefits

  • The employer will pay for up to three hours spent taking the TABC course; the $8 course cost will be deducted from the employee's paycheck.
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