Stocker - Retail Stocker

SPECS FAMILY PARTNERS LTD•Houston, TX

5d•Onsite

About The Position

Stockers provide extraordinary shopping experiences by helping guests find stocked and in-date products. The role involves stocking, organizing, and cleaning merchandise and store areas; assisting guests; and supporting store operations, including inventory and register work when needed. Stockers have no supervisory responsibilities and carry out management directives with care, attention to detail, teamwork, and efficient time management. Full-time is typically 35 hours per week. Employees must be available to work any shift on Friday or Saturday and at least 80% of all shifts each week; schedules depend on business needs. Attendance and timeliness are required. The role requires maintaining a valid TABC Beverage Sellers Permit and, in some cases, a valid Food Handlers Permit. The company pays for up to three hours spent taking the TABC course and deducts the $8 course cost from the employee’s paycheck.

Requirements

Must be over age 21 to work at Spec’s, as required by state law.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit is required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals and calculate discounts and percentages.
Ability to apply common-sense understanding to written, oral, or diagram-form instructions.
Responsible, reliable, patient, friendly, helpful, outgoing, and committed to providing extraordinary service.
Self-starter with a strong work ethic who completes assignments promptly and looks for the next task.
Ability to manage stress in a fast-paced environment and prioritize work using time-management skills.
Must be available to work any shift on Friday or Saturday and at least 80% of all shifts each week.
Regularly stand, walk, bend, climb or balance, and use arms, hands, and fingers to handle and lift products; regularly lift or move up to 50 pounds and push or pull 50–100 pounds or more; occasionally lift or move 100 pounds or more using proper techniques and tools.
Ability to communicate and understand, see products and signage, and meet the role’s vision requirements, including close vision, distance vision, depth perception, and focus adjustment.
Physical attendance according to a management-set schedule that may vary with business needs.

Nice To Haves

Retail stocking experience is preferred.
High school diploma or GED is preferred.
Bilingual skills are a plus.

Responsibilities

Demonstrate the company mission and core values and maintain the required uniform standard.
Greet guests, answer questions, provide information, and provide courteous assistance, including potentially resolving complaints.
Stock, front, and dust shelves; check products for expiration; and stock coolers, freezers, and deli cases.
Remove cases and boxes from the sales floor, break down and dispose of boxes not used by the store, and keep repacking boxes organized.
Clean broken items and spills promptly; sweep and mop floors; place Wet Floor signs when needed; clean and stock bathrooms; and empty store and outside trash receptacles.
Keep the parking lot free of refuse and regularly gather shopping carts.
Keep register bags stocked and empty shopping carts onto register lanes as needed.
Load keg orders using a keg lift when available and seek assistance as needed.
Carry out or dolly out merchandise at guests’ request; tips may be accepted but not requested.
Suggestively sell add-on items and operate a cash register when business requires.
Prepare assigned areas for inventory and assist with inventory as needed.
Follow safety regulations, use proper lifting techniques, and use tools as appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Carry out management directives, complete assignments promptly, prioritize tasks, and cooperate with the team.
Meet scheduled attendance and timeliness requirements.