Steward - Stewarding

Hard Rock Hotel & Casino Ottawa•Tejon, NM

About The Position

The Steward is responsible for stewarding and cleaning operations and ensuring restaurants are supplied with clean dishes and silverware according to business needs. The role maintains department objectives, standards, and guidelines; assists with ordering and receiving non-food items for the Food & Beverage Department; and inspects equipment to ensure it is operational and meets safety and cleanliness standards. The Steward also communicates with the Executive Chef and Director of Food & Beverage, participates in meetings, and cleans and sanitizes work and public spaces. The position requires at least one year of progressive experience within a Stewards’ Department. The work takes place in a hectic, fast-paced, and often crowded and noisy casino environment, with possible exposure to excessive noise and constant interaction with the general public. The employee must be able to stand or sit for extended periods, walk distances, and lift 30 to 40 pounds.

Requirements

  • Minimum of one year of progressive experience within the Stewards’ Department.
  • Strong leadership and interpersonal skills.
  • Excellent oral and written communication skills.
  • Meticulous, organized, and accurate.
  • Maintain extreme confidentiality.
  • Familiarity with a variety of computer systems and applications.
  • Flexibility to work varying shifts and schedules as needed.
  • Ability to communicate effectively with employees at all levels and with guests.
  • Ability to manage multiple details and tasks concurrently in a changing environment.
  • Ability to work effectively in a team environment.
  • Ability to analyze how possible solutions affect the overall operation.
  • Ability to stand and sit for extended periods, walk distances, and lift 30 to 40 pounds.
  • Ability to perform frequent standing and walking, use hands to handle or feel, reach with hands and arms, talk or hear, and taste or smell; specific vision abilities include close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Responsibilities

  • Follow and maintain department objectives, standards, and guidelines to ensure proper department operation.
  • Assist in ordering and receiving non-food items within the Food & Beverage Department and maintain adequate inventory par levels.
  • Inspect equipment to ensure it is in working order and meets safety and cleanliness standards; authorize replacement parts for food department equipment.
  • Maintain open communication with the Executive Chef and Director of Food & Beverage.
  • Attend and participate in meetings and complete assigned follow-up.
  • Perform work regularly and predictably.
  • Clean and sanitize work and public spaces.
  • Perform other duties as assigned.

Benefits

  • The employer describes a comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status. Details are available on the company career site.
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