Stewarding - Steward

Valley View Casino & Hotel • Valley Center, CA

22h • Onsite

About The Position

The Steward is responsible for efficiently and promptly cleaning china and glassware and ensuring the dining venues have a continual supply of silverware and dishware. The role follows instructions and established guidelines, uses good judgment, and works under immediate supervision with limited experience. Team members are expected to support Valley View Casino & Hotel’s Standards of Excellence, Mission, and Vision; provide courteous guest service; and work collaboratively to help maintain a smoothly run operation. The position also requires regular attendance, professional and ethical conduct, and adherence to company and department policies and procedures.

The work includes cleaning and sanitizing dishware, glassware, silverware, cookware, utensils, and kitchen equipment, as well as maintaining a clean and sanitary work area. Team members must be available to work any and all shifts because the casino operates 24 hours a day, seven days a week. Native American hiring preference applies.

Requirements

• Ability to speak and understand English.
• Ability to read and interpret safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedures written in English.
• Ability to understand and carry out a wide variety of written, oral, and diagram-based instructions using commonsense judgment.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to perform primary duties.
• Use good judgment when providing information to guests and maintain positive guest relations.
• Maintain a consistent, regular attendance record and conduct responsibilities professionally and ethically.
• Apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Successfully pass applicable auditions or skill testing and a drug screening test.
• Wear black nonslip shoes and clear safety goggles while on duty.
• Ability to stand, walk, sit, talk, hear, manipulate or handle items, reach, climb or balance, stoop, kneel, crouch, crawl, and taste or smell as required.
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Flexible availability to work any and all shifts.

Nice To Haves

• High school diploma or GED equivalent.
• Ability to understand oral and verbal communication using Valley View Casino & Hotel communication tools, including radios, phones, and email.

Responsibilities

• Clean and sanitize china, glassware, dishware, silverware, cooking pots, pans, utensils, and kitchen equipment efficiently and promptly.
• Follow management standards for scraping, racking, stacking, and washing dishware, glassware, silverware, pots, pans, and utensils.
• Keep the work area clean and sanitary, remove trash, and support health, safety, and sanitation standards.
• Clean and stock plates, silverware, pots, pans, and other supplies.
• Clean hoods, stoves, countertops, and display cases.
• Maintain positive guest relations, resolve guest complaints, promote guest satisfaction, and greet guests courteously using personalized service.
• Work as a team member with Food Servers, Utilities, Cooks, Supervisors, and other pertinent Company Team Members to support an efficient operation and high customer-service standards.
• Conduct responsibilities professionally and ethically, maintain regular attendance, and follow applicable performance standards, company policies, and department procedures.
• Perform other duties as assigned by the Steward Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed