Kalia Theater (new Waikiki Luau site under construction) Steward

Highgate Hotels•Honolulu, HI

4d•Onsite

About The Position

The Steward at Kalia Theater, a new Waikiki Luau site under construction, maintains cleanliness and proper storage of china, glassware, and silverware while ensuring high sanitation standards. The role supports kitchen staff by cleaning equipment, utensils, and work areas, and assists with food storage and rotation. The position may require flexible and long hours and involves physically demanding work, including standing throughout the shift and working amid hot and cold temperature variations.

Requirements

High school diploma or equivalent and/or experience in a hotel or related field preferred.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to understand and apply complex information and data from various sources to meet objectives.
Ability to perform heavy work: exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand throughout the entire shift.
Ability to withstand temperature variations, both hot and cold.
Maintain a warm and friendly demeanor and approach interactions with guests and employees in an attentive, courteous, and service-oriented manner.
Maintain regular attendance as required by scheduling and hotel standards.

Nice To Haves

Experience in a hotel or related field.

Responsibilities

Maintain cleanliness and order in kitchens, the back dock, dumpster, and utility work areas.
Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment.
Wash pots, pans, and kitchen utensils according to cleanliness and sanitation procedures.
Vacuum carpeted areas in food and beverage outlets and sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock.
Inform management of shortages of equipment and supplies.
Operate dishwashing equipment and ensure china, glassware, and silverware are thoroughly cleaned and sanitized.
Return clean china, glassware, and silverware to their proper storage locations, taking care to minimize breakage.
Handle all chemicals safely.
Report faulty equipment to management immediately.
Empty garbage from Food and Beverage areas into the property dumpster.
Know the location and operation of fire extinguishing equipment.
Practice safe work habits to avoid injury to self and other employees.
Break down, clean, and reassemble kitchen equipment as needed.
Follow all sanitation standards.
Assist with setting up and breaking down the restaurant buffet as required.
Assist Banquets by supplying china, glassware, and silverware as business demands.
Attend required hotel meetings and training.
Maintain regular attendance, proper uniform and nametag, and high standards of personal appearance and grooming.
Maximize productivity, identify problem areas, and assist with implementing solutions.
Handle problems by anticipating, preventing, identifying, and solving them as necessary.
Cross-train in other hotel-related areas and show initiative by anticipating guest or operational needs.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law