Kalia Theater (new Waikiki Luau site under construction) Steward

Hawaii Growth - Honolulu • Honolulu, HI

5d

About The Position

The Steward at Kalia Theater is responsible for maintaining the cleanliness and proper storage of china, glassware, and silverware, and for ensuring high sanitation standards. The role supports kitchen staff by cleaning equipment, utensils, and work areas, as well as assisting with food storage and rotation.

The position includes cleaning kitchens and related work areas, operating dishwashing equipment, handling kitchen supplies and chemicals safely, and assisting with restaurant buffet setup and breakdown and banquet service needs. The role also requires safe work practices, regular attendance, a service-oriented demeanor, and the ability to meet operational needs and perform other duties requested by management.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Flexible and long hours may sometimes be required.
• Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Ability to withstand hot and cold temperature variations.
• Maintain a warm and friendly demeanor.
• Effectively communicate verbally and in writing with employees and guests at all levels in an attentive, friendly, courteous, and service-oriented manner.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Approach encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Understand and apply complex information and data from various sources to meet objectives.
• Be effective in handling problems, including anticipating, preventing, identifying, and solving them.

Nice To Haves

• Experience in a hotel or related field is preferred.

Responsibilities

• Maintain cleanliness and order in kitchens, the back dock, dumpster, and utility work areas.
• Perform heavy-duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers, and other heavy kitchen equipment.
• Wash pots, pans, and kitchen utensils using proper cleaning and sanitation procedures; vacuum carpeted areas in food and beverage outlets.
• Sweep, mop, and wash floors in food and beverage areas, the kitchen, restaurant, and dock area.
• Inform management of shortages of equipment and supplies.
• Operate dishwashing equipment and ensure china, glassware, and silverware are thoroughly cleaned and sanitized.
• Return clean china, glassware, and silverware to proper storage, taking care to minimize breakage.
• Use proper safe-handling techniques for chemicals.
• Report faulty equipment to management immediately.
• Empty garbage from Food and Beverage areas into the property dumpster.
• Know the location and operation of fire-extinguishing equipment.
• Practice safe work habits to avoid injury to self or other employees.
• Break down, clean, and reassemble kitchen equipment as needed, following proper procedures.
• Follow all sanitation standards.
• Assist with restaurant buffet setup and breakdown as required.
• Assist Banquets by supplying china, glassware, and silverware as required by business demand.
• Attend required hotel meetings and trainings.
• Maintain regular attendance in accordance with Highgate Hotel standards and scheduling needs.
• Maintain personal appearance and grooming standards, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel standards and regulations to support safe and efficient hotel operations.
• Support productivity, identify problem areas, and assist with implementing solutions.
• Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
• Cross-train in other hotel-related areas.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED