Kalia Theater (new Waikiki Luau site under construction) Bartender

Hawaii Growth - Honolulu • Honolulu, HI

5d

About The Position

The Bartender at Kalia Theater is responsible for setting up the bar, mixing and serving drinks to guests and servers, and maintaining the cleanliness and service of the bar area. The role also supports guest satisfaction and control of liquor inventory. Bartenders prepare beverages to hotel standards, follow state liquor laws and safety procedures, and respond to guest concerns.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to understand and apply complex information and data from various sources.
• Ability to stand for the entire shift.
• Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to move objects.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

• Maintain a warm, attentive, friendly, helpful, and courteous demeanor toward guests, managers, and fellow employees.
• Set up the bar according to hotel standards and serve guests promptly and efficiently.
• Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.
• Serve guests’ beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
• Follow state liquor laws and prescribed procedures for serving liquor responsibly.
• Know hotel services and facilities.
• Follow hotel policies and safety rules.
• Respond to guests’ problems, complaints, and accidents.
• Know the locations of fire exits and fire extinguishers and how to operate extinguishers.
• Keep the bar and service areas clean and tidy during service.
• Ensure overall guest satisfaction.
• Attend required hotel meetings and trainings.
• Maintain regular attendance and high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with hotel standards and regulations to support safe and efficient operations.
• Support productivity, identify problem areas, and assist in implementing solutions.
• Handle problems by anticipating, preventing, identifying, and solving them as needed.
• Cross-train in other hotel-related areas and maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED