Steward Supervisor
About The Position
The Stewarding Supervisor oversees the stewarding department during afternoon and evening shifts, ensuring kitchen utensils are properly washed, sanitized, and stored. The role supervises department staff and maintains clean outlet surfaces, utensils, kitchens, storerooms, hallways, docks, equipment, and utility areas in compliance with health department requirements, sanitation standards, safety rules, and hotel guidelines. The supervisor operates dishwashing equipment, handles chemicals safely, monitors equipment and supply needs, and prepares route sheets. The position is at the Kimpton Miralina Resort, an Arizona resort with 40 acres and 50,000 square feet of event space.
Requirements
- High school diploma or equivalent and/or experience in a related field preferred.
- Ability to communicate effectively verbally and in writing with employees and guests at all levels.
- Ability to listen to, understand, and clarify concerns raised by employees and guests.
- Ability to multitask and prioritize departmental functions to meet deadlines.
- Ability to understand and apply complex information and data from various sources.
- Ability to maintain confidentiality.
- Flexible availability; long hours are sometimes required.
- Ability to exert up to 50 pounds occasionally and/or 20 pounds frequently or constantly to move objects.
- Ability to stand for the entire shift.
Nice To Haves
- College coursework in a related field.
- Supervisory experience.
Responsibilities
- Supervise evening stewards, pot washers, and night stewards to ensure proper utensil sanitation and storage.
- Follow and enforce safety standards, rules, and procedures.
- Check the banquet hallway, loading dock, and receiving area for cleanliness.
- Supervise and maintain sanitation in kitchens, storerooms, hallways, docks, and equipment.
- Maintain cleanliness and order in kitchens, the back dock, dumpster, and utility work areas.
- Inform management of shortages of equipment and supplies.
- Operate dishwashing equipment and ensure china, glass, and silver are thoroughly cleaned and sanitized.
- Return clean china, glass, and silver to their proper storage locations while minimizing breakage.
- Use proper safe-handling techniques for chemicals.
- Report faulty equipment to management immediately.
- Know the location and operation of fire extinguishing equipment.
- Practice safe work habits to avoid injury to self or others.
- Break down, clean, and reassemble kitchen equipment as needed, following proper procedures.
- Follow all sanitation standards.
- Prepare route sheets for the day.
- Attend required hotel meetings and training.
- Maintain regular attendance, proper uniform and nametag, and high standards of personal appearance and grooming.
- Maximize productivity, identify problem areas, and assist with solutions.
- Handle problems by anticipating, preventing, identifying, and resolving them as needed.
- Cross-train in other hotel-related areas and maintain confidentiality.
- Show initiative by anticipating guest or operational needs.
- Perform other duties as requested by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave in accordance with applicable law
- Employee assistance program (EAP)
- Educational opportunities and tuition reimbursement
- Paid jury duty, personal, medical, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
